Welcome to GenzoX ("Platform", "GenzoX", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how GenzoX collects, uses, stores, shares, and protects your personal information when you access or use our website, mobile applications, services, and related features.
By using GenzoX, you consent to the collection and processing of your information as described in this Privacy Policy.
When you create or use an account, we may collect:
When using Google Sign-In or other authentication services, we may collect:
GenzoX does not collect your Google password.
If you purchase Dealer Plans or Property Dealer Plans, we may collect:
This information is used solely for account administration, plan management, and dealer-related features.
When posting advertisements, we may collect:
We may collect:
Location data may be collected when:
When using GenzoX chat features, we may collect:
Chat information may be stored to facilitate communication, prevent abuse, resolve disputes, and improve platform functionality.
We may automatically collect:
When purchasing plans or services, payments are processed through third-party payment providers. GenzoX does not store complete debit card, credit card, UPI PIN, or banking credentials.
We may receive:
We use information to:
GenzoX may send:
Notifications may be delivered through:
GenzoX may use listing and user information to:
Search ranking may consider:
Images uploaded to GenzoX may be:
After listing expiration:
Text-based listing information may be retained separately from images.
GenzoX does not guarantee indefinite storage of uploaded images.
When eligible, GenzoX may provide restoration features for expired listings.
Restored listings may include:
Restoration availability depends on:
To protect users and the platform, GenzoX may use:
We may investigate suspicious activity and take enforcement actions when necessary.
We do not sell personal information.
We may share information with:
When required by:
We retain information for as long as necessary to:
Retention periods may vary depending on:
When you initiate self-service account deletion from within the app (Profile → My Account → Delete My Account), the following actions are performed immediately and irreversibly:
Permanently deleted (cannot be restored):
Anonymized (PII removed, structural records retained):
After deletion is complete, you will receive an on-screen confirmation and be automatically signed out and redirected to the home screen. The deletion is final and cannot be reversed by us.
If you wish to use GenzoX again in the future, you are welcome to create a fresh account with the same or a different phone number, email, or Apple/Google account.
GenzoX may use:
These technologies help:
Users may disable cookies through browser settings, though some features may not function properly.
Subject to applicable laws, users may request:
Certain information may be retained where required by law or legitimate business purposes.
You have the right to permanently delete your GenzoX account at any time, directly from within the app or website, without needing to contact support.
How to delete your account:
For details of exactly which data is permanently removed versus anonymized for legal-retention purposes, please refer to Section 10.1 — What Happens When You Delete Your Account above.
If you are unable to access your account (for example, you lost access to your registered phone number or email and cannot sign in), you may also request deletion by emailing help@genzox.in from your registered email address. We will verify your identity and complete the deletion within 30 days of receiving the request.
Note: Account deletion is permanent and cannot be reversed. Active subscriptions are cancelled at the time of deletion and are non-refundable unless otherwise required by applicable law.
GenzoX is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If such information is identified, we may remove it.
GenzoX may integrate with:
These services operate under their own privacy policies.
GenzoX is not responsible for third-party privacy practices.
We implement reasonable technical and organizational safeguards to protect information, including:
However, no system can guarantee absolute security.
GenzoX may update this Privacy Policy periodically.
Updated versions will be published on the Platform.
Continued use of GenzoX after updates constitutes acceptance of the revised Privacy Policy.
Where applicable under Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), users may exercise rights relating to:
Requests may be submitted using the contact information provided below.
For privacy-related requests, complaints, legal inquiries, or grievances, contact:
Email: help@genzox.in
GenzoX will process requests in accordance with applicable laws and regulatory requirements.
By accessing or using GenzoX, you acknowledge that you have read, understood, and agreed to this Privacy Policy.